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Virtual Receptionist Ruby Does it Again!



Some companies have an impressive understanding of client service and relations. Ruby Receptionists is one of them. They’re my awesome virtual receptionist.

Previously I’ve written about their cool welcome mug and their welcome back cake. Today’s post is to praise them for helping out another solo.

In a nutshell, a colleague’s mother is in the hospital (please pray for her). He’s a solo attorney, so the emotional toll due to a situation like this will also take a toll on his practice.

A good friend of mine (Deb Matthews) decided to see if Ruby could help out (she’s a thrilled Ruby client like me). Sure enough, they quickly volunteered. They’ve offered our colleague three free months of live virtual receptionist service with no setup fee. He can have Ruby answer his phones and help to keep his practice running while he focuses on his family.

How many companies would do something like this? Not many.

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Comments

5 Responses to “Virtual Receptionist Ruby Does it Again!”

  1. Diana Stepleton
    May 31st, 2011

    We hope we’ll be able to ease his stress during this emotional time.

  2. Nick
    June 1st, 2011

    Excellent article, thanks to the author blog for the information provided, gladly read more.

  3. GA Law
    June 28th, 2011

    Nice to hear that there are a few of us caring and compassionate people left in the world! Hats off to the Ruby team.

  4. Celeste
    July 1st, 2011

    that much help, I guess it’s an excellent customer service…

  5. Jason
    July 13th, 2011

    Virtual receptionists are great, especially when you are traveling on vacation :)

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