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Cake in the Mail – from Ruby

I got a cake in the mail today. Life doesn’t get more awesome than that.

It’s from my awesome virtual receptionist: Ruby.

When I first signed up with Ruby, they sent me a cool mug. When I went back to them, I actually wondered if I’d get another mug. :) Seriously, the mugs are cool.

But they outdid themselves by sending a cake. Not just a plain cake with a computer-printed card inside. It’s a custom cake with a handwritten Ruby note card. Impressive.

Here’s the coolest part: They’re in Oregon. I’m in Virginia. I suppose cakes routinely fly around the country these days, but this country boy is amazed.

We can all learn some client relations lessons from Ruby. They know their stuff. How would your clients respond if you sent them a cake? We certainly can’t do that for every client, but it could be a great thank you for a new client who hired you for a big project.

If Ruby treats their clients this well, you can sure bet they’ll treat your clients right. To try them out, sign up for their 21-day money back guarantee using this form.

Note: I’m a happy Ruby customer. I recommend them based on the incredible value they bring to my business. If you sign up using this form (or just tell them that Andrew Flusche referred you), I receive a small payment from Ruby. I guarantee that I’ve paid them much more than they’ve paid me. They’re worth every penny.

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11 Responses to “Cake in the Mail – from Ruby”

  1. akasse
    March 11th, 2010

    hi i like reading your post, i too hope what if a cake travel form one place to another and it reaches safely. will cake go bad or stale in these long journey.

  2. Jill Nelson
    March 11th, 2010

    Aww… thanks Andrew! We were delighted to have you back in the Ruby camp. As for the cake, I must give a shout out to Tony at 1-800-bakery.com. He makes it easy to send a custom cake anywhere in the U.S., and they’re very nice to work with too!

  3. [...] on the link below from one of their clients upon receiveing a cake made by 1-800-Bakery.com http://www.legalandrew.com/201.....from-ruby/ You will get the same response from your customers and prospective clients by giving a gift that is [...]

  4. Weight scales
    March 15th, 2010

    That is a great business relationship starter. First, a mug then a cake? I wish some of my partners were half as nice. As long as I get the service I pay for I’m good, send me a cake and I won’t go anywhere else! Regards!

  5. [...] Cake in the Mail – from Ruby [...]

  6. 刘苏
    March 27th, 2010


  7. 愿你夜夜都有好梦相陪,天天都有快乐相随!

  8. Software
    April 21st, 2010

    The cake looks delicious:)

    Warm wishes,

  9. No Xplode Reviews
    April 22nd, 2010

    That is a great business relationship starter. First, a mug then a cake? I wish some of my partners were half as nice…looks really delicious ya :)

  10. NP Jara
    May 24th, 2010

    Now THAT is personalized service! What a great way to strengthen a business relationship.

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