http://www.legalandrew.com/2008/06/04/reward-customers-with-deactivation/ law for the rest of us Fri, 12 Mar 2010 15:22:59 -0800 http://wordpress.org/?v=2.9.2 hourly 1 http://www.legalandrew.com/2008/06/04/reward-customers-with-deactivation/comment-page-1/#comment-61884 Fastcase Customer Service - The CEO Called « Legal Andrew Sun, 08 Jun 2008 15:20:00 +0000 http://www.legalandrew.com/?p=831#comment-61884 [...] wrote the other day about a customer service snafu I encountered with the legal research company called Fastcase. They [...] [...] wrote the other day about a customer service snafu I encountered with the legal research company called Fastcase. They [...]

]]> http://www.legalandrew.com/2008/06/04/reward-customers-with-deactivation/comment-page-1/#comment-61870 Andrew Flusche Thu, 05 Jun 2008 05:02:01 +0000 http://www.legalandrew.com/?p=831#comment-61870 @Joel - Yes, you're right that I love the services they provide, not really their customer service (or security features). Although, the lady I worked with over the phone was quite friendly and professional. @Joel – Yes, you’re right that I love the services they provide, not really their customer service (or security features). Although, the lady I worked with over the phone was quite friendly and professional.

]]> http://www.legalandrew.com/2008/06/04/reward-customers-with-deactivation/comment-page-1/#comment-61869 Joel Falconer Thu, 05 Jun 2008 04:41:57 +0000 http://www.legalandrew.com/?p=831#comment-61869 Wow! That is very dodgy. I take it when you say, near the end, "I do love their service" you don't mean their customer service, but the services they provide? Wow! That is very dodgy. I take it when you say, near the end, “I do love their service” you don’t mean their customer service, but the services they provide?

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